I just had to share this story. It just put into focus why I like this place so much. I have been to a few different PT places over the last few years. I was always treated ok at all of them. The place I went to for my pre-surgery pt for my shoulder is the place I requested to go to for my tennis elbow issues. I had my first appointment yesterday. The PT was friendly and thorough. I felt very well taken care of and listened to. While I was lying on a bed getting the electrical stimulation and cold compression I could hear what was going on in the outer exercise room.
It seems a little old man who was getting PT care there showed up not on his scheduled day. His wife was baking cookies and he ended up there. The staff then informed him that since he showed up he was not going to leave until they had worked him hard. They had a few extra minutes to work with him so instead of embarrassing him and making him leave they worked with him. He was a grumpy old guy and they all cajoled him into doing the leg exercises he needed to do. Hold their arms when he needed to walk backwards etc..
While I was doing my arm stretching exercises I noticed that he needed new shoes. The bottoms were literally worn off in shreds. I quietly mentioned it to one of the pt's and she said they were all getting him some new shoes. Now you know why I feel comfortable and taken care of there.
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